We pride ourselves on a prompt turn around on all of our orders. Due to the nature of the custom parts, LLJ Customs requires 2-5 business days in order to complete the manufacturing process.
All of our adapters are custom made to order. All sales on adaptors are final.
Any of our electronics and harnesses have a stringent 15 day return policy. Any product that is returned, must be returned in it’s original condition (no alterations, all original pieces included). Should you choose to return a product, the buyer is responsible for all costs associated with the return; including shipping and handling. Returns after 15 days will have to pay 50% of the orders total price as a restocking fee. There is no returns on custom harnesses or amp rack kits only the 5 year warranty.
After an order has been placed, the buyer has up to 48 hours to notify an LLJ Customs representative of any alterations or cancellations. Any cancellations after 48 hours will be required to pay 50% of total order amount.
If the product is damaged upon arrival, you have 24 hours to contact an LLJ representative in order to receive a replacement, for no additional charge.
LLJ Customs is not responsible for any damage done to your vehicle due to incorrect installation of our product. Please contact us with any questions or concerns.
Warning: Keep your eyes on the road while driving. Watching videos while the car is in motion is dangerous and in most states illegal. Illegal use of the product is prohibited. This product is meant for off-road, retail display, and show-use only. Use at your own risk! LLJ customs is not responsible for the misuse of its products.
Limitation of Liability
UNDER NO CIRCUMSTANCES, INCLUDING, BUT NOT LIMITED TO, NEGLIGENCE, SHALL LLJ Customs Car Audio Fabrication L.L.C BE LIABLE FOR ANY DIRECT, INDIRECT, SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES, INCLUDING, BUT NOT LIMITED TO, HARM TO EQUIPMENT AND/OR PERSONAL INJURY OR DEATH, ARISING OUT OF THE USE, OR THE INABILITY TO USE, THE MATERIALS ON THIS SITE, EVEN IF LLJ Customs Car Audio Fabrication L.L.C OR A LLJ Customs Car Audio Fabrication L.L.C AUTHORIZED REPRESENTATIVE HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. IF YOUR USE OF MATERIALS FROM THIS SITE RESULT IN THE NEED FOR SERVICING, REPAIR OR CORRECTION OF ANY ITEM YOU ASSUME ANY COST THEREOF. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU.
Risk of Loss
The risk of loss and title for items purchased by you pass to you upon our delivery of the items to the carrier pursuant to our standard terms of sale. We do not take title to returned items until the item arrives at our fulfillment center. At our discretion, a refund may be issued without requiring a return. In this situation, we do not take title to the refunded item.
Reviews and Comments
Except as otherwise provided elsewhere in this Agreement or on the Site, anything that you submit or post to the Site and/or provide us, including without limitation, ideas, know-how, techniques, questions, reviews, comments, and suggestions (collectively, “Submissions”) is and will be treated as nonconfidential and nonproprietary, and we shall have the royalty-free, worldwide, perpetual, irrevocable and transferable right to use, copy, distribute, display, publish, perform, sell, lease, transmit, adapt, create derivative works from such Submissions by any means and in any form, and to translate, modify, reverse-engineer, disassemble, or decompile such Submissions. All Submissions shall automatically become our sole and exclusive property and shall not be returned to you.
In addition to the rights applicable to any Submission, when you post comments or reviews to the Site, you also grant us the right to use the name that you submit with any review, comment, or other Content, if any, in connection with such review, comment, or other content. You represent and warrant that you own or otherwise control all of the rights to the reviews, comments and other Content that you post on this Site and that use of your reviews, comments, or other Content by us will not infringe upon or violate the rights of any third party. You shall not use a false e mail address, pretend to be someone other than yourself or otherwise mislead us or third parties as to the origin of any Submissions or Content. We may, but shall not be obligated to, remove or edit any Submissions (including comments or reviews) for any reason.